HAKATA POWER MACHINERIES INC. Customer Service Manager

Customer Service Manager

HAKATA POWER MACHINERIES INC.

＄269-359[月薪]

现场办公 - 巴伦苏埃拉1-3年经验本科全职

福利待遇

员工表彰与奖励
业绩加成
法定福利
13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

职位描述

Lead and manage the customer service team to ensure high-quality service delivery.
Develop and implement customer service policies and procedures.
Handle escalated customer inquiries and complaints effectively.
Monitor performance metrics and prepare reports for management.
Train and mentor team members to enhance skills and performance.

职位要求

Educational Qualifications: Bachelor's degree in business administration or related field.
Experience Level: 1-3 years of experience in customer service management or similar roles.
Skills and Competencies: Strong customer service expertise, scheduling proficiency, problem-solving abilities, account management skills, and technical proficiency.
Working Conditions: Primarily office-based with occasional remote work opportunities; may involve some evening or weekend shifts.
Qualities and Traits: Excellent communication skills, strong leadership capabilities, empathy, and adaptability.

客户服务调度解决问题账户管理技术技能

Preview

Wiljean Ayangod

HR OfficerHAKATA POWER MACHINERIES INC.

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工作地址

1363-A-1 Darlucio corner Mindanao Avenue Ugong Valenzuela, Valenzuela, Philippines, Metro Manila Subway Depot. M2X9+M3V, Mindanao Ave Ext, Valenzuela, Metro Manila, Philippines

发布于 06 May 2025