Onboarding and Monitoring Agents:

• Onboard and monitor new paid agents daily.
• Manage and track daily activities of all agents.

Executive Assistance:

• Schedule interviews, manage licensing, and ensure compliance for each state.
• Monitor insurance and financial products on carrier websites.
• Ensure all outstanding requirements are met on policies.
• Call clients for annual review scheduling and to check on grace period status.
• Obtain proper signatures on documentation.
• Email and calendar management.

Firestarters Meetings:

• Open weekly Firestarters meetings and prepare topics and PowerPoints.
• Manage Round Robin Saturday Firestarters presentations.
• Report team recognition and compile weekly updates for Firestarters.
• Compile recognition for "The Force" team and prepare a PowerPoint for team gatherings.

Recruitment & Interviews:

• Sift through resumes, conduct or schedule preliminary interviews, and follow up with interviewees.

Big Event Coordination:

• Ensure all team members are registered for events, book travel and accommodations.
• Handle clothing selection and schedule hair/nail appointments for the CEO before big events.
• Ensure all recognition and trophies are ordered and shipped on time.
• Coordinate logistics (transportation, team outings, meals) for events.
• Develop event checklists and ensure everything is arranged prior to trips.

Insurance & Financial Follow-Up:

• Contact carriers to follow up on client applications and submit outstanding criteria.

Administrative Tasks:

• Prepare invoices, reports, financial statements, and other documents.
• Answer phone calls, conduct research, and attend meetings (record minutes).
• Handle general office duties (ordering supplies, basic bookkeeping).

Meeting & Travel Arrangements:

• Prepare agendas, arrange catering, and organize travel for executives.

General Support & Reporting:

• Manage attendance for Firestarters events and maintain role call.
• Create and update systems for improving team efficiency.
• Compile and submit timely reports for the executive team.

Must Haves

• Excellent English speaking and written comprehension.

• Previous experience as an executive secretary, administrative assistant, or in related fields.

• Strong organizational skills.

• Ability to prioritize and multitask effectively.

• Strong attention to detail.

Nice to Haves

• Proficient in using RingCentral and Zoom.

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam

· Stable internet connection of at least 5 Mbps to 15 Mbps

· Up to date computer system with a minimum of Windows 8 or Mac OS X

· Quiet room with no distractions or background noises

· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.