Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave
Description
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues effectively and efficiently
- Provide product information and technical support
- Document interactions and maintain accurate records
- Collaborate with team members to enhance customer experience
- Maintain a positive and professional demeanor
- Adhere to company policies and procedures
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
- Working Conditions: Primarily desk-based, with potential remote work flexibility.
- Qualities and Traits: Patient, empathetic, and detail-oriented individuals are ideal.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 15 July 2025
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