Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Resolve issues and provide information on products and services.
- Maintain a high level of customer satisfaction.
- Document customer interactions and feedback in the system.
- Collaborate with team members to improve service processes.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: 1-3 years of customer service or call center experience preferred.
- Skills and Competencies: Proficient in English communication; strong problem-solving abilities.
- Responsibilities and Duties: Assist customers, handle inquiries, and resolve issues.
- Working Conditions: Office environment with possible shifts required.
- Qualities and Traits: Patient, empathetic, and detail-oriented individuals are ideal.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 15 July 2025
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