After submitting your application via Bossjob you may join our Digital Recruitment Hub for a streamlined one-day hiring process, available Monday to Friday, from 10 AM to 6 PM

Who are we 

We are a top-tier tech solutions company specializing in BPO services for global clients. Certified as a Great Place to Work in the Philippines with our 2,000+ local employees, we have delivered exceptional consumer experiences since 2006.

Job Responsibilities

• Professionally handle a high volume of incoming calls
• Thoroughly and efficiently gather member information, assess and fulfill member needs and educate members where applicable regarding products and services
• Research open issues and follow up with members and appropriate parties to resolve
•  Resolve member issues via one call resolution guidelines and/or escalated process
• Utilize excellent decision-making skills to maintain a balance between company policy and client benefit

Why join us  

• Enjoy paid training 
• Discover career opportunities 
• Get HMO benefits  
• Have allowances 
• Earn performance bonuses 

You’re the perfect fit if  

• You’re 18 years old and above 
• At least a Senior Highschool or Highschool Graduate (must have at least 12 months of BPO(International) experience) 
• Willing to work on-site 
• With excellent oral and written communication skills 
• Can educate customers on inquiries and other product information 
• Able to handle issues and complaints in a professional manner 
• Flexible on schedule