Customer Service Agent

RSD Human Resource Management Consultancy

₱18-22K[Monthly]
Remote<1 Yr ExpHigh/Senior High SchoolFull-time
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Remote Details

Open CountryAlbania | Philippines

Language RequirementsEnglish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits

  • Employee Recognition and Rewards

    Home Office Budget, Performance Bonus

  • Insurance Health & Wellness

    Health Insurance, Life Insurance

Work from home set-up

Located in Ortigas, Pasig


Position

Customer Service Representative (CSR or Call Center Agent)

International Pure Voice Account (Healthcare)


  • Assist customers with inquiries, providing timely and accurate information.
  • Handle and resolve customer complaints with a positive attitude.
  • Maintain detailed records of customer interactions in the database.
  • Collaborate with team members to improve customer service processes.
  • Provide feedback on customer issues to enhance services.


Qualifications:

  • At least 6 months of BPO Exp or College Graduate if no CCE
  • Good to Excellent Comms
  • Must have Active Viber Number/Account
  • Must have at least 35Mbps Internet Speed
  • Must have a copy of Internet SOA/Bill


Note:

HS/SHS Graduate is also accepted but need at least 6 months BPO experience(international account)


Proximity:

- Residing in Mandaluyong, Pasig, Taguig, Pateros, Makati, San Juan, Pasay, Cubao, QC (but no Fairview & Novaliches), Cainta, Taytay

Communication SkillsEnglish LanguageCustomer ServiceProblem SolvingTechnical Skills
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Angela Bataller (RSD)

Recruitment LeadRSD Human Resource Management Consultancy

Active within three days

Posted on 19 September 2025

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