• Provide exceptional customer service through various online channels, including chat, email, and social media.
• Assist customers with inquiries, issues, and product information promptly and accurately.
• Collaborate with team members to enhance customer satisfaction and resolve problems effectively.
• Document customer interactions and feedback to improve future service delivery.
• Stay updated on product knowledge and company policies to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred but not required.
• Experience Level: No prior experience required; suitable for recent graduates or entry-level candidates.
• Skills and Competencies: Strong customer service skills with a friendly and approachable demeanor.
• Skills and Competencies: Ability to work as a part of a team and adapt to various customer needs.
• Skills and Competencies: Proficiency in English with excellent verbal and written communication skills.
• Qualities and Traits: Positive attitude, patience, and empathy towards customers.