1. Outbound Calling: Make a high volume of outbound calls to prospective or current customers.

2. Product/Service Promotion: Provide detailed information about products and services, explaining features, benefits, and pricing.

3. Sales Conversion: Persuade potential customers to buy a product or service, meet sales targets, and close deals.

4. Customer Relationship Management: Maintain a positive relationship with customers, answer questions, and address any concerns they may have.

5. Lead Generation: Qualify leads and gather information for sales teams, where appropriate.

6. Record Keeping: Maintain accurate records of customer interactions, including call notes and details of sales or follow-up requirements.

7. Appointment Setting: Schedule appointments for sales representatives to meet with interested leads or clients.

8. Handling Rejection: Stay positive and professional even when facing objections or rejections from potential customers.

9. After Sales Technical Support: Troubleshoot and address customer concerns on technical issues.

1. Education and Industry Knowledge: A bachelor's degree and preferably at least 1 year experience in sales or marketing in retail industry preferably in light and heavy equipment parts.

2. Communication and Relationship Building: Strong communication skills, ability to maintain client relationships, and understand their needs.

3. Customer Service and Problem-Solving: Excellent customer service, issue resolution, and creative problem-solving.

4. Organization and Sales Skills: Organizational ability to manage multiple clients and sales skills for upselling.

5. Analytical Skills and Computer Proficiency: Analyze data, trends, and use relevant software effectively.

6. Time Management and Adaptability: Efficiently manage time and adapt to changes in client needs and industry.

7. Conflict Resolution and Teamwork: Skill in conflict resolution and collaboration with colleagues.

8. Ethical Standards: Maintain high ethical standards and integrity to build trust with clients.

9. Technical Skills on Heavy Machinery: Be able to sell and troubleshoot.