Customer Service Representative
StackPH
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Dental Insurance, Health Insurance, HMO
Perks Benefits
Parking Space, Sleeping Quarters
Professional Development
Employee Assistance Program
Time Off & Leave
Bereavement Leave, Birthday Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Assist customers with inquiries and concerns via phone, email, and chat.
- Provide accurate product information and support to enhance customer satisfaction.
- Resolve issues promptly, ensuring a seamless experience.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service quality and efficiency.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of customer service or call center experience preferred.
- Skills and Competencies: Proficiency in English, excellent communication, and technical skills, strong team player.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide support.
- Working Conditions: Fast-paced call center environment, potential for shift work.
- Qualities and Traits: Friendly, patient, adaptable, and possess a strong work ethic.
Artuz Mark
HR ManagerStackPH
Reply 0 Times Today
Working Location
5th Floor, SM City Clark. Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, Pampanga, Philippines
Posted on 29 July 2025
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