職位描述
簡介
- Prepare drinks: Make coffee, tea, and other drinks, including blended drinks and specialty drinks
- Serve drinks: Customize orders, present drinks, and serve food and baked goods
- Manage inventory: Order supplies, restock, and keep track of inventory
- Maintain equipment: Clean and sanitize equipment, utensils, and work areas
- Maintain health and safety: Ensure hot drinks are drinkable, perishables are refrigerated, and the workspace is clean
- Handle transactions: Operate cash registers and POS systems, and process payments
- Interact with customers: Greet customers, answer questions, and make recommendations
- Maintain customer service: Ensure customer service stations are stocked and service is quick
職位要求
- Well-organized and detail-oriented
- Able to handle hot beverages and food
- Able to adjust vision to different lighting conditions
- Able to focus on close-range and distant projects
- Able to use hand-to-finger motions and reach with arms and hands
- Able to lift and move items up to 30 pounds
注重細節拿鐵藝術咖啡知識追加銷售技巧書面和口頭溝通技巧溝通技巧客戶服務技巧人際溝通能力一致性靈活性