查找现场/混合工作

Where
地区
搜索
最相关
职位类型
薪资
求职类型
福利待遇
展开
Where
地区
搜索
筛选
最相关
职位类型
薪资
求职类型
福利待遇
展开
职位列表

English Customer Service Manager | Php 100,000 - Php 125,000 Negotiable

$1.6-1.8K[月薪]
无需简历现场办公 - 爱尔兰少于1年工作经验学历不限全职
J-K Network Services

J-K Network Services

PHP 开发工程师

$4-7K[月薪]
优厚福利混合办公 - 泰国5-10年工作经验本科全职
海南菲利人力资源有限公司

海南菲利人力资源有限公司

Smarter Job Matches Await

Log in to discover AI-curated job opportunities tailored to your skills and goals.

Find Your Dream Job Now

English Customer Service Manager | Php 100,000 - Php 125,000 Negotiable

$1.6-1.8K[月薪]
无需简历现场办公 - 爱尔兰少于1年工作经验学历不限全职
J-K Network Services

J-K Network Services

English Customer Service Manager | Php 100,000 - Php 125,000 Negotiable

J-K Network Services
$1.6-1.8K[月薪]
现场办公 - 爱尔兰少于1年工作经验学历不限全职
立即沟通

职位描述

福利待遇
  • 法定福利

    Pag-Ibig 基金, 菲尔健康, SSS/GSIS

职位描述

COMPANY PROFILE: This company provides exceptional customer support and experiences across various industries. They manage your business processes to boost customer experience and drive revenue. They partnered with one of the biggest Energy and Gas Companies.


Position: American Customer Service Manager

Company Industry: BPO Company

Work Location: Quezon City

Salary: Php 100,000 - Php 125,000 gross (Negotiable)

Work Schedule: Dayshift (Monday - Friday, Weekends Off)

Work Set-up: Work Onsite


BENEFITS:

  • Sick Leave
  • Vacation Leave
  • HMO
  • Insurance
  • Government Mandated Benefits
  • Other benefits will be discussed during the job offer

JOB REQUIREMENTS:

  • Proficient in speaking, reading, and writing English
  • Must be an American, Australian, British, Canadian or Irish National
  • Open to Graduate or undergraduates
  • With working experience as a Customer Support Manager in a BPO Set-up
  • Willing to work in Quezon City


JOB RESPONSIBILITIES:

  • Overseeing day-to-day operations of the customer service team
  • Leading customer service agents in successfully achieving the company's goal
  • Take ownership of customer's issues and follow problems through to resolution
  • Creating effective customer service procedures, policies, and standards.
  • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
  • Provide additional upskilling or learning opportunities for team members
  • Oversee the budget for the customer service department
  • Making weekly and monthly reports and surveys
  • Evaluate agent and representative performance


RECRUITMENT PROCESS (ONLINE PROCESS):

  • Resume Screening
  • Initial Interview (HR Interview)
  • Skills Interview
  • Final Interview
  • Job Offer


HOW TO APPLY? 

Look for (MS. FRANCE)

职位要求

  • Proficient in speaking, reading, and writing English
  • Must be an American, Australian, British, Canadian or Irish National
  • Open to Graduate or undergraduates
  • With working experience as a Customer Support Manager in a BPO Set-up
  • Willing to work in Quezon City


英语客户服务呼叫中心

J-K European Jobs

RecruiterJ-K Network Services

立即沟通
查看更多详情