Technical Staff

A and S Workers Inc.

＄267-356[月薪]
现场办公 - 马尼拉1-3年经验本科全职
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职位描述

福利待遇

  • 津贴

    医疗报销

  • 员工表彰与奖励

    奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 休假和请假

    无薪长假, 休假

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职位描述

  • Provide technical assistance, manage customer relations, execute pre-sale and after-sale support, and conduct demand analysis.
  • Provide expert technical support to customers via phone, email, and chat.
  • Troubleshoot software and hardware issues effectively.
  • Respond to customer inquiries and resolve issues promptly.
  • Document and track all support interactions in the system.
  • Collaborate with team members to improve support processes.
  • Maintain knowledge of company products and services.

职位要求

  • Job Title: Technical Support Representative
  • Educational Qualifications: Bachelor's degree required.
  • Experience Level: 1-3 years of experience in technical support preferred.
  • Skills and Competencies: Proficient in Customer Relationship Management, Sales Training, Excellent Communication, Teamwork, Sales Management, Relationship Building, Pre-Sale and After-Sales Technical Support, and Pre-Sale Demand Analysis.
  • Working Conditions: Office environment, potential for remote work; typical business hours.
  • Qualities and Traits: Strong problem-solving skills, adaptability, empathy, and a proactive attitude.
客户关系管理销售培训高超的交流技巧团队合作销售管理建立关系售前技术支持售前需求分析售后技术支持
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Christine Amor Iray

HR OfficerA and S Workers Inc.

今天回复超过十次

工作地址

Reach. GXMQ+XFR, U-28-29-30 Harbor Drive Smmoa, Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines

发布于 24 April 2025

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A and S Workers Inc.

未融资

501-1000人

人力资源

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