• Create and maintain interactive dashboards and prepare regular presentation materials related to contracts status and partner performance.
• Serve as the primary point of contact for contract-related matters across departments.
• Manage contract databases and tracking systems to ensure visibility and compliance.
• Support audits and regulatory reviews by providing contract documentation and summaries as needed.
• Lead the contract lifecycle management process, including collection, monitoring and reporting a variety of agreements (e.g., vendor contracts like MSAs, SOWs).
• Contract monitoring on new engagements, renewals and offboarding.
• Draft and review 3rd party contract templates and appropriateness of entries to ensure compliance with company guidelines and regulatory requirements.
• Work closely with Procurement, Legal and Technology and Operations’ Proponents to ensure contract adherence.
• Develop and enhance existing processes on contract management and compliance.
• Provide day to day guidance on both transactional and non-transactional issues.
• Provide process guidance and feedback on improvement areas.
  
  
  

• Create and maintain interactive dashboards and prepare regular presentation materials related to contracts status and partner performance
• Regularly assess and report on service providers’ performance against agreed SLAs.
• Validate contractual incentives or penalties based on their performance.
• Analyze service providers’ performance to inform future sourcing strategies and financial planning.
• Liaise with partner communications and cadence
• Support existing 3rd party partner relationships triaging requests and business needs
• Assist in managing internal metrics and ensure satisfaction of both internal and external customers.
  
  
  

• Procurement
• Legal
• Technology & Operations’ Proponent
• Governance
• External Partners

Please refer to job description.