•Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.

•Update and maintain accurate records of customer interactions, transactions, and order details in the system.

•Stay updated on company policies, procedures, and services to provide accurate information to customers

•Contribute to a positive and collaborative team environment.

• High school diploma or equivalent 
• Good communication and interpersonal skills
• Ability to thrive in a fast-paced and dynamic environment