Pronet Systems Integrated Network Solution Inc. RMA Technical Coordinator

RMA Technical Coordinator

Pronet Systems Integrated Network Solution Inc.

＄350-438[月薪]

现场办公 - 奎松市1-3年经验本科全职

福利待遇

津贴
话费补贴
员工表彰与奖励
奖励机制
法定福利
13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
休假和请假
丧假, 生日假, 产假和陪产假, 病假, 休假

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职位描述

Process, categorize root cause analysis every time there is RMA request.
Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
Provide reports subject for preventive maintenance, items under warranty and out of warranty.
Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
Submit reports of status of Preventive Maintenance.
Submit recommendation of accounts due to preventive maintenance.
Communicate status and schedule to customers and Sales.
Code repair and replacement requests and forward when other departments must fulfill.
Enter data, analyze data, and identify trends in repair and replacement requests

职位要求

Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
Preferably 1 year experience employee specialize Technical support
With background in project technical support
High attention to detail and accuracy

客户服务调度

Preview

Mary Grace Avancena

HR ManagerPronet Systems Integrated Network Solution Inc.

三天内活跃

工作地址

3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines

发布于 30 April 2025