Admin After Sales

Gladex Travel and Tours Corp.

＄262-350[月薪]
现场办公 - 马尼拉应届毕业生/学生本科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    节日礼物, 奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康

  • 健康保险

    健康维护组织

  • 其他

    企业社交活动

  • 额外福利

    年度公司旅行

  • 职业发展

    职业发展

  • 休假和请假

    病假, 休假

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职位描述

  • Provide exceptional after-sales support to customers.
  • Resolve inquiries and issues via phone, email, or chat.
  • Assist customers with product usage and troubleshooting.
  • Process returns, exchanges, and warranty claims.
  • Maintain accurate records of customer interactions.
  • Collaborate with other departments to enhance customer satisfaction.
  • Identify opportunities for up-selling and cross-selling.

职位要求

  • Educational Qualifications: Bachelor's degree in any field.
  • Experience Level: Fresh Graduates or Students welcome.
  • Skills and Competencies: Strong customer service, teamwork, technical, organizational, interpersonal, and problem-solving skills. Proficiency in the English language is essential.
  • Responsibilities and Duties: Assist customers with post-purchase inquiries, resolve issues, and ensure satisfaction.
  • Working Conditions: Office environment with standard working hours.
  • Qualities and Traits: Empathetic, proactive, adaptable, and detail-oriented.
客户服务有团队精神的人技术技能组织技能人际交往能力解决问题英语
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Rollen Regino

HR and Admin ManagerGladex Travel and Tours Corp.

今日回复 1 次

工作地址

Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines

发布于 14 March 2025

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Gladex Travel and Tours Corp.

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101-500人

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