1. Generate engaging and fresh content for social media platforms.
2. Create, edit, publish, and share compelling content daily (such as original text, photos, videos, and news).
3. Initiate, manage, and host community events (Q&A sessions, polls, live streams, giveaways, etc.).
4. Interact with social media followers, respond to inquiries in a timely manner, and monitor customer comments.
5. Actively follow Facebook, Instagram, and cryptocurrency Twitter. Identify topics and threads to engage with.
6. Stay informed about and share local trends, community insights, and news knowledge.
7. Monitor key performance indicators, traffic metrics, as well as community growth and engagement.
8. Handle marketing communication tasks.

At Trust Disability Solutions, we help Canadians with disabilities apply for the Disability Tax Credit (DTC). Our mission is to provide exceptional service and support to ensure clients successfully navigate the application process.

We’re looking for a Client Service Specialist to join our team. In this role, you will be the main point of contact for clients, managing their accounts, gathering necessary information, and ensuring smooth communication throughout the DTC application process. You’ll work directly with clients via phone and email, helping them with every step of their application.

• Build and maintain strong relationships with clients.
• Communicate with clients daily to gather information and provide updates on their application status.
• Assess client eligibility for the Disability Tax Credit based on medical information.
• Draft and send emails to clients and healthcare professionals.
• Follow up with clients and medical practitioners to collect required documentation.
• Use a CRM system to manage client interactions and track progress.

Why choose Trust Disability Solutions?

• Competitive salary and benefits.
• Work from home flexibility.
• Comprehensive training and support.

• Support daily operations and administrative tasks
• Assist in project coordination and management
• Monitor and analyze operational performance metrics
• Facilitate communication across departments
• Implement efficiency improvement initiatives

We seek a detail-oriented and bilingual Intake Agent, fluent in Spanish and English, preferably based in Colombia, the United States, or a native Spanish-speaking country with strong English communication skills. The ideal candidate will manage initial client interactions with precision and professionalism. This role involves collecting client information, explaining our services, and maintaining a high level of customer satisfaction. Responsibilities include handling inbound and outbound calls for customer service and sales initiatives, conducting quality control audits, ensuring compliance with specific routines, generating reports, and contributing to performance management. Additional duties may be assigned based on client needs.

• Handle Initial Contacts: Serve as the first point of contact for incoming calls or messages, welcoming clients.
• Collect Information: Gather detailed data about clients’ needs, issues, or inquiries.
• Data Entry: Accurately input collected information into the call center’s database or management system.
• Sales Pitch: Present and promote products or services to prospective customers, tailoring pitches based on their gathered information.
• Assess Needs: Evaluate the urgency and importance of client requests to determine next steps.
• Schedule Appointments: Arrange follow-ups or appointments with relevant departments or specialists.
• Provide Information: Offer basic details about products, services, or processes and address general questions.
• Ensure Customer Satisfaction: Create a positive first impression through professionalism, courtesy, and empathy.
• Document Interactions: Record details of client interactions and prepare reports or summaries for internal use.

Job Responsibilities

Player Acquisition: Develop and implement marketing strategies to attract new players for registration and participation.

· · Data Analysis: Analyze player behavior, spending habits, and market trends to optimize operational strategies.

· · Player Retention: Design and execute loyalty programs and promotional activities to enhance player retention rates.

· · Customer Relationship Management: Maintain communication with players, promptly resolve issues, and improve customer satisfaction.

· · Community Building: Manage online communities, encourage player interaction and participation, and increase engagement.

· · Market Research: Study competitors and industry trends, adjusting operational strategies to maintain a competitive edge.

· · Compliance Management: Ensure all activities comply with relevant laws and regulations, safeguarding player rights.

· · Feedback Collection: Regularly gather and analyze player feedback to improve products and services.

• Onboarding merchants, both online and offline (e.g., Jollibee, Landmark, Shein), ensuring a smooth integration process.
• Established connections with a diverse range of merchants, facilitating partnerships and collaborations.
• Familiar with the KYB/KYC processes, ensuring compliance and thorough vetting of partners.
• Outgoing and skilled in sales, with the ability to engage clients effectively and drive revenue.
• Strong networking skills, able to build and maintain relationships within the industry.
• Proficient in market analysis, identifying potential merchants and opportunities for growth.
• Excellent communication skills, able to articulate value propositions clearly to potential partners.

Job Type: Full-time

Location : BGC, Taguig City, Philippines

Working days: Mon-Fri ; 9am-6pm

• Responsible for the company's daily operations management and process optimization to ensure the smooth operation of the company's business
• Formulate and implement the company's strategic planning, operational goals and promotion
• Lead the team, coordinate cross-departmental cooperation, promote business growth and team collaboration;
• Manage company resources, optimize resource allocation, and ensure efficient use of resources;

1.根据社群阶段性目标和计划，负责运营和管理社区，实现用户的拉新和维护；

2.负责提升社区活跃度、社区活动话题的策划执行，与业务需求指标的落地达成；

3.挖掘用户需求，针对性开展线上营销活动的策划、互动、执行及效果追踪，对用户粘性、活跃度、转化率负责；

4.积极与用户互动，挖掘潜力及核心用户，促成用户转化，制定社区关键用户培育计划，发掘、维护关键用户活跃；

5.记录并分析日常运营数据，通过数据反映社群/用户行为，改进社群结构，优化运营手段；

6.与社群用户保持密切的沟通，吸纳总结建议意见，并及时作出相应调整改进方案，收集用户反馈并及时与有关部门沟通；

We’re looking for a responsible and proactive Support Agent to join our Register team as a Clerk. In this remote role, you will manage the registration process for new users and address any issues reported to customer support, ensuring a seamless experience for all users.

• Manage and facilitate the user registration process from start to finish.
• Investigate and resolve registration issues reported by users to customer support.
• Collaborate closely with team members to ensure a seamless and efficient registration experience.
• Maintain accurate records of user registration details and support interactions.
• Work with customer support to identify and address recurring registration issues.

1. Respond to user inquiries regarding platform operations, transactions, deposits, and withdrawals through online chat, email, and other channels, providing professional and efficient service.
2. Collect, record, and categorize user issues, coordinating with relevant departments such as technology, finance, and risk control to address the problems, and promptly follow up to provide feedback to users.
3. Handle user complaints and disputes, coordinate internal resources to resolve issues, and, when necessary, soothe user emotions to maintain the platform's reputation.
4. Guide new users in account registration, identity verification, transaction operations, and help them familiarize themselves with the platform's various functions and rules.
5. Document user service interactions, organize frequently asked questions, and regularly provide service reports to offer suggestions for process optimization and product improvement.
6. Assist in monitoring user abnormal behavior, promptly report potential risks, and support the risk control team in ensuring platform safety.

Community Operations

Based on common operational channels such as Discord and TG, responsible for the establishment, management, and operation of the developer community, building the community structure and tool system according to different stage goals (e.g., identity verification, role settings, channel permissions, product integration bots). Accountable for the number of community users, their activity levels, and conversion rates, possessing a deep understanding of user sentiment and maintaining a positive user reputation;

Formulate the overall framework and mechanisms for developer community operations, plan original activities to activate the community, guide user engagement and self-propagation, and expand community influence;

Serve as a bridge between TinTinLand and developer users, maintaining smooth communication between the team and the community, organizing user feedback and sentiment data to analyze core user demands;

Responsible for planning global marketing activities for the developer community, enhancing their favorability towards the community, increasing willingness to engage, and establishing relationships with more Web3.0 ecosystem projects, communities, universities, and other stakeholders to promote developer user growth.

Track and analyze user data and market trends within the Web3 developer community, adjusting community operation strategies and activity plans in a timely manner.

1. User Service Support: Providing assistance and support to users through social media and other channels.

2. Responsible for the daily maintenance and management of online communities, activating the community atmosphere and enhancing user engagement;

3. User feedback and data analysis;

Join Our Dynamic Sales Team!

Are you a communication expert looking to work from the comfort of your home? We are seeking enthusiastic Remote Dialers to join our sales force and help us expand our reach. If you have a knack for engaging in conversations and a passion for sales, we want you on board!

Key Responsibilities:

• Make a minimum of 350 dials daily using our state-of-the-art power dialer.
• Stay logged in during active hours for potential callbacks from prospects.
• Utilize the mobile dialer app for flexibility and convenience during personal errands.

There are two part-time commission-based job opportunities for you: Bifinance, which is a cryptocurrency exchange, and CoralPhone, a cryptocurrency cellphone. Which one do you prefer? If you are interested.