Location: 95% Remote / 5% On-site (Special Company Events)

Join ChatGenie and shape the Future of AI-driven customer Engagement! Since pioneering in-app store solutions in 2020 for platforms like Facebook Messenger, Instagram, and GCash, ChatGenie has evolved into an Agentic AI Customer Engagement Platform that helps mid-to-large businesses and enterprises effortlessly target, nurture, and convert leads and automate customer support. Our platform integrates our internally built multi-agent AI framework to provide dynamic, accurate, and personalized customer engagement at scale.

About ChatGenie:

ChatGenie has been recognized as a Forbes Asia 100 to Watch company (2021) and is a graduate of Techstars powered by eBay. We are at the forefront of integrating Agentic AI technologies to develop solutions that significantly increase operational efficiency across industries.

Role Overview: We seek a skilled and ambitious UX/UI Designer who will be crucial in enhancing the user experience and interface across all ChatGenie digital products. You will design intuitive, effective, and visually appealing interfaces that significantly enhance usability and customer satisfaction for our entire digital offerings, including dashboards, mobile applications, websites, and customer-facing tools.

Responsibilities:

• Develop intuitive, responsive UX/UI designs for all ChatGenie digital products.
• Collaborate closely with product managers, developers, and stakeholders to implement innovative design solutions.
• Conduct comprehensive user research, and usability testing, and gather feedback to refine and optimize designs.
• Create wireframes, mockups, prototypes, and detailed UI specifications.
• Maintain design consistency and establish clear design guidelines and systems across all products.
• Continuously identify UX/UI improvements and advocate for user-centric design principles.

Requirements:

• Proven experience as a UX/UI Designer with a strong portfolio showcasing diverse digital products.
• Proficiency in design tools such as Figma, Adobe XD, or similar.
• Experience conducting user research and translating insights into actionable designs.
• Strong understanding of responsive and adaptive design principles.
• Familiarity with frontend technologies (HTML, CSS, JavaScript) is beneficial.
• Excellent problem-solving, collaboration, and communication skills.
• Passion for staying updated with emerging UX/UI trends and technologies.

Why Join Us?

• Work in an environment that values creativity, innovation, and continuous improvement.
• Engage in projects merging generative AI and digital product design.
• Opportunities for significant professional growth within a rapidly scaling AI company.

You may visit our full product brochure here: https://www.canva.com/design/DAGZzgRx9fU/vS6TSsT2f8ORtFeuxRMadw/view?utm_content=DAGZzgRx9fU&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=hcaafbcb4fd

Please refer to job description.