The Role

The role is responsible for ensuring the integrity and accessibility of data by providing a robust and efficient enterprise backup, storage, and recovery of finance services.

Key Responsibilities

• Manage daily operations related to backup and storage systems.

• Oversee and maintain backup servers, tape libraries, disk repositories, storage arrays, and SAN switches, ensuring efficient backups, data replication and recovery.

• Offer intermediate-level support for the organization's enterprise backup and storage systems.

• Coordinate backup and storage support activities with other IT support levels within the department.

• Promptly escalate significant enterprise backup and storage issues to relevant team members.

• Engage with external vendors for hardware and application support when required.

• Implement Enterprise Backup and Storage software updates, patches, and ensure connectivity for backup and storage clients.

• Manage SAN and NAS connectivity, Lun and capacity provisioning, host presentation, snapshot, cloning and data replication.

• Create and update documentation for backup and storage procedures, including inventory management.

• Conduct capacity planning and performance assessments for the backup and storage infrastructure.

• Undertake other tasks as directed by supervisors.

Qualifications and Skills

 The position requires the following qualifications and skills:

• Proven experience within a large-scale data center environment, with UNIX/Linux, Windows, virtualized, and cloud platforms.

• A minimum of 3-5 years’ proficiency and actual experience in backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups

• Hands-on experience with tape libraries and disk hardware from IBM, Quantum, HP, etc.

• System administration experience, with knowledge of storage arrays and backup management solutions for operating systems like Microsoft Windows 2016/2019, VMware, UNIX/Linux.

• Understanding and actual experience with storage array administration, SAN, and NAS technologies, including Dell EMC and HP SAN/NAS products and technologies such as snapshot, clones and data replication.

• Knowledge of ITIL frameworks and experience in a regulated enterprise setting.

• Competence in scripting, automation, and monitoring tools for backup and storage such as DataDog, Ansible, Python.

• Exceptional verbal and written communications skills, with the ability to convey technical concepts to diverse audiences.

• Demonstrated ability to take ownership, work collaboratively, proactively and meet objective.

• Strong analytical abilities, with a knack for identifying improvements and making data driven recommendations.

• Availability to work extended hours, nights and weekends, as needed.

Please refer to job description.