Make your next big career move by applying as KMC Solutions' next MARKETING COMPLIANCE COORDINATOR!

We are seeking a Brand Compliance Agent to join our talented team in Manila. This is a unique opportunity for a detail-oriented professional passionate about customer success and compliance to play a critical role in ensuring client submissions meet the high standards of the US and Canadian markets

On top of your salary, here are the exciting benefits you can look forward to:

• HMO with 2 free dependents upon hire
• up to 20 leave credits per year
• Night shift
• On site (Pasig City)

The main responsibilities of a MARKETING COMPLIANCE COORDINATOR include:

• Review and approve client submissions to ensure compliance with branding and marketing standards.
• Maintain strong client relationships through effective communication and swift resolution of compliance issues.
• Collaborate with teams across North America and the Philippines to deliver exceptional service and achieve shared goals.
• Work night shifts from 9 PM to 6 AM Manila time to align with North American clients’ schedules and observe US holidays for seamless collaboration.
• Enforce our customers' programs to guarantee consistency and accuracy in evaluating advertising and marketing submissions.
• Serve as subject matter experts on client-specific programs, adeptly applying relevant rules and guidelines during reviews.
• Uphold all Standard Service Level agreements.
• Assist in the rollout and support of customer-specific programs.
• Continuously expand knowledge on our tailored customer programs, collaborating with and earning from team experts.
• Possess strong teamwork skills, working effectively with the in-office team and the North American team to continuously collaborate and enhance processes.

To apply, you must be an expert on the following requirements:

• 1 year and 6 months of experience in brand management, marketing, or a similar role with a focus on enforcing brand guidelines.
• Strong knowledge of branding principles and experience working with brand guidelines across digital and print platforms.
• Fluent in English with exceptional interpersonal and communication skills.
• Relevant experience in marketing compliance
• Excellent attention to detail with a strong ability to identify inconsistencies in branding, design, and communication.
• Strong project management skills with the ability to handle multiple projects and meet deadlines.
• Ability to conduct brand audits and create reports to track and ensure compliance.
• Problem-solving mindset and ability to adapt to evolving branding strategies and marketing trends.
• Exceptional written and verbal communication skills to collaborate with cross-functional teams and provide guidance on brand adherence.
• Flexible and motivated to work hands-on in a night-shift role that requires close collaboration across teams.
• Detail-oriented with a strong commitment to upholding high standards of quality and compliance.
• Passionate about customer success and skilled at fostering positive relationships.

It will also be favorable if you are knowledgeable in:

• Have used SaaS and customer success tools in the past.

Work setup:

• Onsite | Night Shift
• Location: KMC | Jollibee Tower, Ortigas