Customer Service Representative
Alorica
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Annual Company Trip, Sleeping Quarters
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and professionally.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance service quality.
- Stay updated with product knowledge and company policies.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, technical skills.
- Working Conditions: Office environment, possible remote work options, standard working hours.
- Qualities and Traits: Strong work ethic, team player, excellent people skills, and adaptability.
Levie Ramos
Talent AquisitionAlorica
Reply 0 Times Today
Working Location
Ground Floor, Cyberpark Tower 2. General Araneta, Cubao, Quezon City, 1109 Metro Manila, Philippines
Posted on 08 July 2025
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Alorica
Series C
>1000 Employees
BPO & Call Center
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