Customer Service Representative

E-Solutions IT Services

＄266-354[Monthly]
On-site - Quezon CityFresh Graduate/StudentBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate product information and troubleshoot issues.
  • Maintain customer satisfaction through empathetic communication.
  • Document interactions and follow up on unresolved queries.
  • Collaborate with team members to improve processes.
  • Meet performance metrics and contribute to team goals.

Requirements

  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: Fresh graduates or students are encouraged to apply.
  • Skills and Competencies: Strong customer service skills and proficiency in the English language.
  • Working Conditions: Office environment with a focus on teamwork and customer interactions.
  • Qualities and Traits: Excellent communication, empathy, and problem-solving abilities.
Customer ServiceEnglish Language
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Kaye Ann Seth Basco

Senior RecruiterE-Solutions IT Services

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Working Location

WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines

Posted on 08 July 2025

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