Customer Service Representative

StackPH

$354-443[Monthly]
On-site - Pasig<1 Yr ExpDiplomaFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training

Description

  • Assist customers with inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve complaints promptly, ensuring customer satisfaction.
  • Maintain records of customer interactions in the database.
  • Collaborate with team members to improve service quality.
  • Stay updated on company policies and promotions.


Requirements

  • Job Title: Customer Service Representative
  • Educational Qualifications: Diploma in any relevant field.
  • Experience Level: Less than 1 year of experience in customer service.
  • Skills and Competencies: Strong customer service skills, proficiency in English, effective scheduling abilities.
  • Responsibilities and Duties: Assist customers, manage inquiries, and schedule appointments.
  • Working Conditions: Office environment with potential for remote work.
  • Qualities and Traits: Excellent communication, patience, and problem-solving skills.


Customer ServiceEnglish LanguageScheduling
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Carl Kevin Villegas

HR ManagerStackPH

More than ten replies today

Working Location

IPI Ortigas Avenue, Ugong, Pasig, Philippines. H3QJ+V9M IPI, Ortigas Ave, Pasig, Metro Manila, Philippines

Posted on 11 July 2025

StackPH

Pre-Series A

101-500 Employees

BPO & Call Center

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Bpo

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