Customer Service Representative
StackPH
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Description
- Assist customers with inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve complaints promptly, ensuring customer satisfaction.
- Maintain records of customer interactions in the database.
- Collaborate with team members to improve service quality.
- Stay updated on company policies and promotions.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Diploma in any relevant field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Strong customer service skills, proficiency in English, effective scheduling abilities.
- Responsibilities and Duties: Assist customers, manage inquiries, and schedule appointments.
- Working Conditions: Office environment with potential for remote work.
- Qualities and Traits: Excellent communication, patience, and problem-solving skills.
Carl Kevin Villegas
HR ManagerStackPH
More than ten replies today
Working Location
IPI Ortigas Avenue, Ugong, Pasig, Philippines. H3QJ+V9M IPI, Ortigas Ave, Pasig, Metro Manila, Philippines
Posted on 11 July 2025
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