Customer Service Representative

KMDC Employment Services

＄355-532[Monthly]
On-site - Bulacan1-3 Yrs ExpHigh/Senior High SchoolFull-time
Share

Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site, Health Insurance, Life Insurance, Mental Insurance, Vision Insurance, HMO

  • Perks Benefits

    Employee Discount, Retirement Plan, Sleeping Quarters

Read More

Description

  • Provide exceptional customer service via phone.
  • Assist customers with inquiries, complaints, and service requests.
  • Maintain a positive, empathetic, and professional demeanor.
  • Resolve issues efficiently and escalate complex cases as needed.
  • Document interactions accurately in the customer relationship management system.
  • Collaborate with team members to improve service quality.


Requirements

  • Educational Qualifications: High School Diploma or equivalent required.
  • Experience Level: At least 1year of experience in BPO preferred.
  • Skills and Competencies: Proficient in English communication, both written and verbal; strong problem-solving skills; ability to handle complaints effectively.
  • Working Conditions: Office environment with occasional overtime during busy periods.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.
English LanguageCustomer Service
Preview

Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

Reply 0 Times Today

Working Location

TaskUs Meycauayan - Fort Excellence. Supima Square Bldg. 1, 367 Malhacan Rd, City of Meycauayan, 3020 Bulacan, Pilipinas

Posted on 18 June 2025

Explore similar jobs

View more similar jobs

KMDC Employment Services

Unfinanced / Angel

<50 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.