Customer Service Representative
Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints efficiently.
- Document interactions in the customer management system.
- Assist in improving customer satisfaction and retention.
- Work collaboratively with team members to enhance service quality.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong problem-solving abilities and a solid work ethic are essential.
- Responsibilities and Duties: Assist customers, handle inquiries, and resolve issues efficiently.
- Working Conditions: Fast-paced, office environment, may require shifts including evenings.
- Qualities and Traits: Excellent communication skills, patience, and a customer-oriented mindset.
Mica A
Sourcing LeadStaffing co.
High response rate
Working Location
Ground, Teleperformance Bacolod, Magsaysay Ave, Bacolod, 6100 Negros Occidental, Philippines
Posted on 22 January 2025
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