LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Responsibilities{{:}

}The Retail Operations Assistant Manager will lead the following to build and drive go-to-marke

tstrategy, process and workflow efficiencies for the Retail team{{:

}}Retail / Net Sal

esKey KPI for achieving sales targets in the store

s.Cascade monthly targets to AS and CE

O.Monitor weekly and monthly sal

esEnsure retail sales are encoded on MIM dail

y.Collaborate closely with Brand teams and Key Accounts on execution of month

lyanimations and even

tsWork with the Brand/ Marketing team on support to achieve sale

s.Ensure cascade of monthly promotions and incentives from Marketing to agency

/CEO

s. Stock Manageme

ntEnsure stock level is healthy. (2.5 to 3 MOI

).Ensure all key SKUs are available in store

s.Ensure all inventory is visible in SAP/MI

M.Coordinate with Finance on regular stock take audit and work with agency

onreconciliati

onEnsure CEOs practice FEFO in store

s.Track expiring/ expired products and coordinate with Sales Ops on pro

moimplementation and pull-ou

t.Communicate with brand team if there is any O

OSCustomer Engagement Offic

erResponsible for recruitment of CE

O.Responsible for training of CEO on retail operations system. (MIM & CE Ap

p)Ensure CEOs are well groomed following LUXASIA guideline

s.Responsible for CEO performance monitoring with Agenc

y.Responsible for placement of CEO based on allocation and ensure that stores ha

vemanpower during operation hour

s.Validate daily time records submitted by agenci

esWork with cross-functional teams to align and execute sales incentive program

s;provide sales support to ensure accurate crediting and compensation payouts; a

ndprovide compensation payout forecasting to Finan

ceVisual Merchandisi

ngEnsure brand planogram is follow

edGet information from brand team on new lines and execute in store

s.Do regular visit to ensure VM guideline is practice

d.Ensure testers are available in all store

s.Ensure displays are organized in the stores and unnecessary POSMs are pulled ou

t.Customer Relationship Manageme

ntResponsible for achieving CRM KPIs (New customers, Known customers, Email a

ndDOB

).Ensure CEOs are aware of their targets and achievement and track regularly

..Sales Recording and Reconciliati

onResponsible for implementing and enforcing processes and tools that will mainta

inintegrity and accuracy of sales process and da

taWork with the agency in the validation of sales every mont

h.Coordinate with Marketing team in required campaign codes for accurate recordi

ngof sal

esMonitor submission of manual order slip

s.Retail Excellence / Retail Aud

itResponsible for coordinating with regional retail operations on the roll-out and aud

itof Retail Excellence framewo

rkEnsuring the excellent execution of all above processes as part of the retail aud

itRequiremen

tsGraduate of Marketing or any related cour

se4-5 years work experien

ce1-2 years leadership /supervisory experien

cePreferred Industry/Company Retail Or FM

CGbackground in the beauty industry and/or retail is highly recommend

edKey Competencies{{

:}}Strong leadership ski

llsPossess winning attitude in handling internal and external custom

ersExcellent oral and written communication in Engl

ishExcellent interpersonal skills with different levels of personality Proficient in excel, word, ppt (MS Office applicatio

ns)Process-oriented, Great analytical and comprehension ski

llsStrong project management skills and technology liter

acyBenef

itsHybrid Work Arrangem

entComplementary Produ

ctsCompetitive Sal

ary