POS Field Technician (Manila City Based | NCR rate | Must have own motorcycle)

Tangent Solutions, Inc.

$177-266[月給]
オンサイト - マニラ1 年未満の経験専門学校正社員
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職務内容

福利厚生

  • 従業員の評価と報酬

    業績賞与, 年間査定

  • 福利厚生

    クリスマスボーナス, 社員ローン

  • 保険健康とウェルネス

    歯科保険, 健康保険, 生命保険, HMO

  • その他

    会社のソーシャルイベント

  • 特典報酬

    研修補助金

  • 専門能力開発

    職業訓練, メンターシッププログラム, 専門能力開発

  • 休暇

    病気休暇, バケーション休暇

続きを読む

説明

Calling all IT and POS terminal enthusiasts!


The largest non-bank POS terminal network in the Philippines is hiring. 

Join our expansion as we look for 30 qualified Field Technicians in the Philippines.


What you'll get?

  • Permanent and Direct employment (Not under agency)
  • Metro Manila (Minimum wage) rate with a salary increase based on performance/eligibility.
  • Motorcycle Allowance
  • Training Bootcamp for new hires


PLEASE READ THE JOB DESCRIPTION AND JOB QUALIFICATIONS CAREFULLY. 


JOB SUMMARY: 

  • The Field Technician plays a crucial role in efficiently and effectively fulfilling and managing clients’ service requests, specifically from asset receiving and safekeeping through preparation, testing, deployment, post-deployment, and reporting, including asset care and management.


Inventory Management

  • Receive and safekeep POS terminals, accessories, and peripherals at all times until the scheduled deployment
  • Keep track and hold full responsibility and accountability over all received company assets in view of the field service assignment.


Terminal Preparation

  • Check application installed, ensure accuracy and completeness of all the necessary downloaded profiles/data in the POS Terminal prior to installation.


Deployment and Servicing

  • Deploy new terminals and/or peripherals or replace previous installations, provide on-site checking, reprogramming or deprogramming and other services in accordance with customer’s specifications and requirements, including agreed service turnaround time or completion.


Testing and Calibration

  • Test and calibrate installed equipment to ensure proper functionality and performance.


Merchant Training

  • Provide training to merchants to ensure that all merchant’s cashiers understand the functionality, basic care and security of the deployed terminals.


Troubleshooting

  • Diagnose and resolve technical issues and malfunctions efficiently


On-Site Support

  • Provide on-site technical support and assistance to customers, addressing their concerns and resolving issues promptly.


Communication

  • Maintain clear and professional communication with customers, keeping them informed about the status of every deployment or post-deployment service done.


Service Reports

  • Accomplish in full the required details in the field service and other related reports for every field service done.

要件

  • Technical Vocational graduate/any Technical-related college degree or undergraduate.
  • Computer literate and knowledgeable in Basic Windows Applications.
  • Has a motorcycle, updated driver’s license, and ORCR.
  • Has experience or a background in providing good customer service is an advantage.
  • Ability to work independently and as a part of a team.
  • Willing to do Fieldwork.
  • Willing to work on Holidays and render overtime/on-call per business requirement.
  • Willing to be trained in our Manila office.
Computer/Device troubleshootingカスタマーサービスDriving Motorcycleテクニカルスキル
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HR Tangent Solutions, Inc.

RecruiterTangent Solutions, Inc.

今日オンライン

勤務地

Manila. Manila, Metro Manila, Philippines

掲載日 27 March 2025

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