Operations Manager (Morning Shift Working Schedule)
J-K Network Services
$1.2-1.4K[月給]
オンサイト - ラオス1年以上3年未満の経験大卒正社員
共有
職務内容
説明
Assist the Senior Service Delivery management team in setting, overseeing, measuring, and promoting KPIs and SLAs. Manage a team or teams with 65 to 80 employees. Provide strategies, procedures, activities, and assistance in identifying opportunities for process improvement to the Senior Service Delivery management team.
Oversee several teams in the business models of technical assistance, customer care, and e-commerce.
Mentor and train Group Leader for the next level of position
Regularly reports performance to Senior Manager and VP for Service Delivery, Country Manager, CEO and clients
Tracks client escalation and swiftly responds to address concerns
要件
Bachelors Degree holder
With at least 2 years of working experience as Operations Manager
Amenable to attend face to face interview.
Amenable to work on site
Can start working as soon as possible is an advantage.