• Provide excellent customer service and support via phone, email, and chat.
• Assist customers with inquiries regarding products and services.
• Resolve customer complaints and issues in a timely manner.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not required.
• Experience Level: Entry-level position; no prior experience required.
• Skills and Competencies: Proficiency in English language, excellent interpersonal skills, and strong customer service orientation.
• Qualities and Traits: Strong work ethic, positive attitude, and ability to work in a team environment.
• Responsibilities and Duties: Proficient in using technical systems and tools to support customer inquiries.