• Assist customers with inquiries and provide accurate information about products and services.
• Resolve customer complaints professionally and efficiently to enhance customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Stay updated on product knowledge and promotions to provide optimal service.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: with/without years of experience in customer service.
• Skills and Competencies: Proficient in English language with strong interpersonal skills.
• Skills and Competencies: Excellent customer service skills and a strong work ethic.
• Skills and Competencies: Basic technical skills to navigate customer service software.
• Qualities and Traits: Ability to work effectively in a team environment.