KMDC Employment Services Customer Service Representative/ Technical Support Representative

KMDC Employment Services

Mendesak

＄263-525[Bulanan]

Di tempat - Baguio<1 Tahun KedaluwarsaSMA/SMAPenuh waktu

Tunjangan
Tunjangan Makan, Tunjangan Transportasi
Penghargaan Karyawan
Bonus Kinerja, Hadiah Ulang Tahun, Penghargaan Karyawan Terbaik Bulanan, Insentif
Manfaat yang Diamanatkan Pemerintah
Gaji Bulan ke-13, Dana Pag-Ibig, Liburan Berbayar, Kesehatan Phil, SSS/GSIS
Asuransi Kesehatan & Kesejahteraan
Perawatan Kesehatan di Tempat, Organisasi perawatan kesehatan
Manfaat Tunjangan
Perjalanan Perusahaan Tahunan, Keanggotaan Pusat Kebugaran, Ruang Tidur
Pengembangan profesional
Pelatihan Kerja
Waktu Istirahat & Cuti
Cuti Hamil & Cuti Hamil & Melahirkan, Cuti sakit, Cuti Liburan

Baca lebih lanjut

Handle high volume inbound/outbound calls with professionalism and courtesy following Company guidelines.
Provide accurate information to customer inquiries, ensuring high levels of customer satisfaction.
Maintain detailed records of customer interactions and transactions.
Resolve issues efficiently, escalating complex cases to management.
Meet personal/team qualitative and quantitative targets within our BPO & Call Center industry standards.

Must be 18 - 50 yrs. old
JHS & HS grad.(Old curriculum) Must have at least 6mos. Call center experience
College Graduate (No exp. needed)
Skills and Competencies: Effective communication, basic computer proficiency, and customer service orientation.
Responsibilities and Duties: Answering calls, addressing customer inquiries, and providing solutions to issues.
Qualities and Traits: Patience, empathy, ability to work under pressure, and attentiveness to customer needs.

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