Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Deskripsi Pekerjaan
Keuntungan
Tunjangan
Tunjangan Makan
Penghargaan Karyawan
Hadiah liburan, Insentif
Asuransi Kesehatan & Kesejahteraan
Asuransi Disabilitas, Asuransi Jiwa, Asuransi Mental, Organisasi perawatan kesehatan
Yang lain
Pesta Kantor
Manfaat Tunjangan
Perjalanan Perusahaan Tahunan
Waktu Istirahat & Cuti
Cuti Ulang Tahun, Cuti Welas Asih, Cuti Medis Keluarga
Keterangan
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints promptly and effectively.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance service quality.
- Engage in continuous training to stay updated on product knowledge.
Persyaratan
- Educational Qualifications: Master’s degree required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Proficiency in English, customer service expertise, scheduling abilities, strong problem-solving skills, teamwork orientation, familiarity with Adobe Suite and TikTok, robust work ethic, account management experience, and knowledge of Salesforce.
- Working Conditions: Fast-paced environment, primarily office-based with potential for remote work.
- Qualities and Traits: Strong communication skills, adaptable, detail-oriented, and customer-focused mindset.
Brenny Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Balas Hari Ini 0 Kali
Lokasi Kerja
Alorica. Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines
Diposting di 05 June 2025
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Tidak dibiayai
501-1000 Karyawan
BPO & Pusat Panggilan
Lihat perekrutan pekerjaan
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