Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Deskripsi Pekerjaan
Keuntungan
Tunjangan
Tunjangan Makan
Penghargaan Karyawan
Hadiah liburan, Insentif
Asuransi Kesehatan & Kesejahteraan
Asuransi Disabilitas, Asuransi Jiwa, Asuransi Mental, Organisasi perawatan kesehatan
Yang lain
Pesta Kantor
Manfaat Tunjangan
Perjalanan Perusahaan Tahunan
Waktu Istirahat & Cuti
Cuti Ulang Tahun, Cuti Welas Asih, Cuti Medis Keluarga
Keterangan
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints promptly and effectively.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance service quality.
- Engage in continuous training to stay updated on product knowledge.
Persyaratan
- Educational Qualifications: Master’s degree required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Proficiency in English, customer service expertise, scheduling abilities, strong problem-solving skills, teamwork orientation, familiarity with Adobe Suite and TikTok, robust work ethic, account management experience, and knowledge of Salesforce.
- Working Conditions: Fast-paced environment, primarily office-based with potential for remote work.
- Qualities and Traits: Strong communication skills, adaptable, detail-oriented, and customer-focused mindset.
Brenny Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Aktif dalam tiga hari
Lokasi Kerja
Alorica. Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines
Diposting di 05 June 2025
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Tidak dibiayai
501-1000 Karyawan
BPO & Pusat Panggilan
Lihat perekrutan pekerjaan
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