IT Technical Support
Nityo Infotech Inc.
Job Description
Benefits
Insurance Health & Wellness
Health Insurance
Professional Development
Career Development
Time Off & Leave
Paid Holidays
Description
- Provide technical support to end-users via phone, email, and in-person.
- Troubleshoot hardware and software issues, ensuring prompt resolution.
- Maintain and update IT documentation and user manuals.
- Assist in network and system maintenance, including installation and upgrades.
- Coordinate with vendors for equipment and service procurement.
Requirements
- Educational Qualifications: Bachelor’s degree in Information Technology or a related field.
- Experience Level: 1-3 years of relevant experience in IT technical support.
- Skills and Competencies: Proficiency in system administration, IT infrastructure management, IT asset management, system monitoring, and system analysis.
- Responsibilities and Duties: Provide technical support, troubleshoot issues, manage IT assets, and monitor system performance.
- Working Conditions: Office-based role with occasional remote support; may require flexible hours.
- Qualities and Traits: Strong problem-solving skills, attention to detail, excellent communication, and customer service orientation.
Jamuel Suelan
Mid Technical RecruiterNityo Infotech Inc.
Reply 2 Times Today
Working Location
MediCard Cebu Clinic. Units 204 & 704, FLB Corporate Center, Archbishop Reyes Ave, Bo. Luz, Cebu City, 6000 Cebu, Philippines
Posted on 01 September 2025
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