Customer Experience Specialist
RSD Human Resource Management Consultancy
Job Description
Description
- Develop and implement customer experience strategies to enhance satisfaction.
- Analyze customer feedback to identify trends and areas for improvement.
- Collaborate with cross-functional teams to streamline processes.
- Conduct training sessions for staff on customer service best practices.
- Measure and report on customer experience metrics.
- Stay updated on industry trends to ensure competitive advantage.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service or related field.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve issues, and provide product information.
- Working Conditions: Office environment, potential for remote work, requires flexibility.
- Qualities and Traits: Positive attitude, patience, adaptability, and a team player.
Maricel Viovicente
Career Architect IIRSD Human Resource Management Consultancy
Reply 4 Times Today
Working Location
Estancia Pasig
Posted on 26 July 2025
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