Customer Service Agent
Lexie Staffing co.
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
- Respond to customer inquiries via phone, email, chat, or in-person
- Resolve product or service issues promptly and professionally
- Provide accurate, valid, and complete information using the right tools and resources
- Process orders, forms, applications, and requests
- Handle complaints and provide appropriate solutions and alternatives
- Follow up to ensure resolution and customer satisfaction
- Maintain customer records by updating account information
- Keep up to date with product knowledge and company procedures
- Collaborate with other departments to resolve complex issues
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Proven customer support experience or experience in a similar role
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and problem-solving skills
- Patience and ability to remain calm under pressure
- Multitasking and time-management skills, with the ability to prioritize tasks
Manahan Philip
OwnerLexie Staffing co.
Active within three days
Working Location
Unit 13 3F Rocka Commercial Bldg. Rocka Complex, Tabang, Plaridel, Bulacan 3004
Posted on 08 September 2025
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Pre-Series A
101-500 Employees
BPO & Call Center
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