Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide product and service information to customers.
- Resolve complaints and issues in a professional manner.
- Document customer interactions and feedback accurately.
- Work collaboratively with team members to enhance customer satisfaction.
- Maintain knowledge of company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in customer service roles.
- Skills and Competencies: Proficient in English; strong communication and interpersonal skills; problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment; may require occasional weekend shifts.
- Qualities and Traits: Empathetic, patient, detail-oriented, and able to work under pressure.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines
Posted on 28 August 2025
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