Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Assist customers with inquiries and resolve issues promptly.
- Provide product information and support via phone, email, and chat.
- Maintain accurate records of customer interactions.
- Work collaboratively with team members to enhance customer experience.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills; ability to work in a team.
- Responsibilities and Duties: Assist customers with inquiries, handle complaints, and provide product information.
- Working Conditions: Office environment, possible remote work options.
- Qualities and Traits: Friendly, empathetic, and resilient with a strong customer-focused mindset.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
TP Aura. 6/F, SM Aura Tower, McKinley Pkwy, Taguig, Metro Manila, Philippines
Posted on 28 August 2025
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