Customer Service Representative

KMDC Employment Services

$266-444[Monthly]
On-site - Quezon City<1 Yr ExpDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site, HMO

  • Others

    Company Social Events

  • Perks Benefits

    Employee Discount, Retirement Plan, Sleeping Quarters

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave

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Description

  • Provide excellent customer service to clients via phone, and chat.
  • Assist customers with inquiries, issues, and product-related questions.
  • Maintain detailed records of customer interactions and transactions.
  • Resolve complaints and escalate complex issues to management.
  • Work collaboratively with team members to enhance customer satisfaction.


Requirements

  • Educational Qualifications: Diploma required
  • Experience Level: Less than 1 year of experience preferred
  • Skills and Competencies: Proficient in English language and excellent customer service skills
  • Working Conditions: Office environment, may require flexible hours
  • Qualities and Traits: Strong communication, patience, and problem-solving abilities
English LanguageCustomer Service
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

More than ten replies today

Working Location

TaskUs Quezon City - Chateau Ridiculous. 7th Floor, 962 Aurora Blvd, Project 4, Quezon City, 1109 Metro Manila, Pilipinas

Posted on 18 June 2025

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