Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Assist customers with inquiries and issues via phone, email, and chat.
- Address customer inquiries, resolve issues, manage schedules, and ensure satisfaction.
- Provide accurate information about products and services.
- Resolve complaints and enhance customer satisfaction.
- Maintain customer records and document interactions.
- Collaborate with team members to improve service delivery.
- Support sales efforts by promoting additional services.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: Less than 1 year of experience in a customer service role.
- Skills and Competencies: Proficient in the English language, strong customer service skills, and effective scheduling abilities.
- Working Conditions: Office environment with regular hours; potential for remote work.
- Qualities and Traits: Friendly, patient, detail-oriented, and strong communicator.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
More than ten replies today
Working Location
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
Posted on 03 June 2025
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