Customer Service Representative
Metacom Careers
Job Description
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve inquiries and complaints efficiently and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
- Assist customers with product troubleshooting and returns.
Requirements
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Fresh graduates or students welcome.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills essential.
- Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
- Working Conditions: Office setting; may require shifts.
- Qualities and Traits: Empathy, patience, and a customer-focused attitude are vital.
Brian Lamban CSSWB
HR ManagerMetacom Careers
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Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 02 June 2025
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