Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Compassionate Leave, Vacation Leave
Description
- Provide excellent customer service via phone, email, and chat.
- Manage incoming calls and address customer inquiries effectively.
- Resolve issues and complaints in a timely manner.
- Maintain accurate records of interactions and transactions.
- Work collaboratively with team members to improve processes.
- Adhere to company policies and standards.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No previous experience required; training will be provided.
- Skills and Competencies: Excellent customer service skills, strong communication abilities, and problem-solving skills.
- Working Conditions: Office environment, with potential for remote work.
- Qualities and Traits: Patience, empathy, a positive attitude, and strong work ethic.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 10 July 2025
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