Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Perks Benefits
Sleeping Quarters
Time Off & Leave
Bereavement Leave, Compassionate Leave, Maternity & Paternity Leave, Vacation Leave
Description
- Respond to customer inquiries via phone and email.
- Provide accurate information and resolve issues promptly.
- Maintain high levels of customer satisfaction.
- Document interactions and updates in the system.
- Collaborate with team members to improve processes.
- Adhere to company policies and procedures.
- Participate in training and development sessions.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: No prior experience required; entry-level candidates are welcome.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-focused attitude.
- Working Conditions: Standard office environment with regular hours; some shifts may be required.
- Qualities and Traits: Patience, empathy, adaptability, and a desire to help others.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 08 July 2025
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