We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The CSR will serve as the primary point of contact for customers, handling inquiries, resolving issues, and providing support across various communication channels. The ideal candidate is patient, detail-oriented, and committed to ensuring a positive customer experience. This role requires good communication skills, a problem-solving mindset, and the ability to manage multiple tasks.

• Minimum of 6 months of experience in a customer service or client-facing role
• Good verbal communication skills
• Strong problem-solving abilities and attention to detail
• Ability to remain calm and professional in high-pressure situations
• High school diploma or equivalent; additional education is a plus
• A positive attitude and a genuine desire to help customers