Call Center Representative

KMDC Employment Services

URGENT
＄358-447[Monthly]
On-site - Tarlac<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Holiday Gifts

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Gym Membership, Sleeping Quarters, Training Subsidy

  • Professional Development

    Employee Assistance Program, Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Parental Leave

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints with empathy.
  • Document interactions in the database efficiently.

Requirements

  • Educational Qualifications: At least Senior High School Graduate.
  • Experience Level: at least 6mos. of experience in international call center. csr/tsr role.
  • Skills and Competencies: Proficient in English language; excellent communication and interpersonal skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information on products/services.
  • Working Conditions: Office environment, potential evening shift.
  • Qualities and Traits: Patience, and a positive attitude.
English LanguageCustomer Service
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

High response rate

Work Location

Sitel Building 3. CHJX+GXV, Tarlac City, Tarlac, Philippines

Posted on 14 January 2025

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