Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Handle inquiries, complaints, and service requests efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on products, services, and policies.
- Meet performance targets and deadlines.
Requirements
- Educational Qualifications: Diploma in any field.
- Experience Level: Less than 1 year of experience in a call center environment.
- Skills and Competencies: Proficient in English, exceptional customer service skills, and ability to manage high call volumes.
- Working Conditions: Fast-paced office setting, possibly requiring shift work.
- Qualities and Traits: Empathetic, patient, strong communicator, and a team player.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines
Posted on 24 July 2025
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