Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and professionally.
- Maintain customer records and update account information.
- Support team goals and maintain high-quality service standards.
- Handle complaints with empathy and provide solutions.
Requirements
- Job Title: Call Center Agent
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year experience preferred.
- Skills and Competencies: Proficient in English, strong customer service skills, and call center operations knowledge.
- Working Conditions: Fast-paced office environment, may require evening or weekend shifts.
- Qualities and Traits: Excellent communication, patience, problem-solving abilities, and a positive attitude.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines
Posted on 23 July 2025
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