Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Fraud, Investigations & Regulatory Enforcement (FIRE)

Management Level
Senior Associate

Job Description & Summary
At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.


A Team leader is responsible for managing a team of Analysts and Quality Checkers/Signatories, ensuring that they meet the targets and standards set by the client. This role includes:

• Manage the assigned KYC cases/population to the team.
• Actively manage the priorities and workload of each analyst and and QC in the team.
• Monitor actual daily progress, statuses, issues and escalations in the team.
• Participate in daily production meetings to discuss the progress and priorities as well as other project management updates.
• Mainly responsible for the team’s approach or strategy in meeting production and quality targets.
• Support the Delivery Manager on overall operations management.
• Collaborate with the leadership team on the metrics used to measure performance of analysts and QCs.
• Monitor and record monthly staff performance based on KPI.
• Support the monthly rewards/recognition program of the project.
• Responsible for attendance management and capacity planning and assignment of Deputy Team Leader.
• Report/Escalate issues, blockers and risks.
• Provide coaching and performance feedback to team members.
• Organize daily team huddles to provide updates, discuss issues, and set priorities.
• Liaise with project's key stakeholders.
  
  

• Holder of a Bachelor’s/College Degree
• At least 5 years of experience or extensive knowledge in any of the following: anti-money laundering (AML) regulatory and non-regulatory requirements, Know-Your-Client (KYC) onboarding/regular review, external investigative reporting, or equivalent, transaction monitoring.
• Experience in handling highly confidential information with a high degree of discretion and with a focus on maintaining client privacy.
• Strong analytical skills and proactive attitude, with excellent communication skills.
• Ability to think out of the box and to be assertive in offering solutions to posed problems or situations.
• High flexibility and detail-orientation with the ability to multitask to meet constant business demands and priorities.
• Resilient to challenges and setbacks, enthusiastic and motivated to work in a fast-paced and high-pressure environment.
• Focused to meet delivery and quality targets.
  skills.
• With Project Management and Operations Management W
• Supervisory experience in team management.
• Experience in Transaction Monitoring, KYC quality control/assurance or equivalent.
• Intermediate knowledge in Microsoft Excel.
• Willing to be assigned and work in Makati City under a shifting schedule.
  
  

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills
KYC Compliance, Team Lead Experience

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Money Laundering (AML), Coaching and Training, Communication, Compliance Advisement, Compliance Oversight, Compliance Program Implementation, Compliance Risk Assessment, Confidential Information Handling, Contract Review, Contractual Risk Mitigation, Contractual Risk Monitoring, Contract Writing, Creativity, Crisis Management, Data Loss Prevention (DLP), Data Security, Discretion and Business Ethics, Embracing Change, Emotional Regulation, Empathy, Financial Risk Management {+ 32 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
Yes

Job Posting End Date

Please refer to job description.