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Omnie
Information & Communication Technology
51-100 Employees
0Jobs0Boss
Diverse TeamFlat OrganisationCross Department CollaborationEnglish Speaking
About
Culture and life
About Company
Our passion lies in pushing boundaries and reimagining what is possible in the realm of customer service. By harnessing cutting-edge technologies and combining them with our expertise, we aim to transform the customer service landscape, exceeding expectations and delivering remarkable experiences. Who We Are Omnie is the driving force behind exceptional ecommerce customer experiences. We blend cutting-edge technology and expert agents to redefine customer service. Based in North America, we’re your go-to partner for ecommerce support excellence. What Sets Us Apart? ✔️ Tech-Forward: We’re powered by ChatGPT AI and automation to supercharge your support. ✔️ Expert Agents: Our dedicated team delivers service that wows your customers. ✔️ Innovation is Our DNA: We’re always a step ahead with all support technology. Our Values We know that trusting another company to manage your customer service is a big decision. At Omnie, we recruit team members with the same customer-centric values that we hold as a business.  Accountability We take pride in the ability of our team members and organization as a whole to honour our commitments, both to clients and to each other. We will always take ownership of our decisions and actions. Customer Convenience Customer happiness and loyalty is driven by receiving fast, resolution-focused service. Our team receives ongoing training, so that we’re always improving our levels of quality, service, and satisfaction. Innovation To reinvent managed customer service, we have to be agile – as individuals and as a company. Our team members are creative problem solvers who are flexible, open to new ideas, and always improving. Brand Alignment We’re committed to helping our clients strengthen and align their brands, so that their guests’ experiences match their expectations. We do that through meticulous onboarding that includes brand education.
Company overview
Websitehttps://omniecsr.com/
Company size51-100 Employees
IndustryInformation & Communication Technology
Financing stageUnfinanced / Angel
Media
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Address

602, World Trade Centre Vancouver, Komagata Maru Place, 999 Canada Pl #400, Vancouver, BC V6C 3E1, Canada

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