MDCGroup- Exclusive Catia Reseller in the Philippines
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MDCGroup, Inc. is a Dassault Systèmes Value Solutions partner in the Philippines, and also the authorized reseller of Catia. MDCGroup is a recognized technology and market leader in the field of Digital Product Development with over 20 years of domain experience in the discrete manufacturing industry. With its offices spread throughout the Philippines, having over 400 customers representing all industry types and supporting more than a thousand 3D Mechanical CAD, Simulation and NC Fabrication seats, makes MDCGroup one of the largest engineering solutions providers in the Philippines.
It's all about delivering more than a box or a CD. It's all about giving better customer value proposition. MDCGroup, Inc.'s philosophy is uncompromised customer support which is why we have a separate and dedicated support team composed of highly trained and previously experienced field manufacturing engineers.
We have alliances for both commercial and academic entities so we can bridge the skill gap to provide our industry with better trained engineers and our students an actual picture of our industry so they in turn can choose their preferred field of mastery. With a customer repeat purchase vs. new business ratio of 60/40 year on year, this shows we have the right business model and an extremely high level of customer confidence.
MDCGroup, Inc.'s technical staff are all highly trained, manufacturing experienced, certified and most important customer oriented engineers. We have done away with a lengthy per product focus type of customer support process and made each and every engineer trained in all our flagship products to enable them to respond to any customer concern, anytime and for whatever type of application. While this process requires continues investment on our side, the returns through an impressive customer satisfaction level and an exponential growth in software maintenance renewal rate shows our formula clearly works.
Let us know how we can help.
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