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Job Responsibilities

Player Acquisition: Develop and implement marketing strategies to attract new players for registration and participation.

· · Data Analysis: Analyze player behavior, spending habits, and market trends to optimize operational strategies.

· · Player Retention: Design and execute loyalty programs and promotional activities to enhance player retention rates.

· · Customer Relationship Management: Maintain communication with players, promptly resolve issues, and improve customer satisfaction.

· · Community Building: Manage online communities, encourage player interaction and participation, and increase engagement.

· · Market Research: Study competitors and industry trends, adjusting operational strategies to maintain a competitive edge.

· · Compliance Management: Ensure all activities comply with relevant laws and regulations, safeguarding player rights.

· · Feedback Collection: Regularly gather and analyze player feedback to improve products and services.

Job Requirements

Work Experience: Experience in player operations, marketing, or customer management in the gaming industry or related fields.

· · Data Analysis Skills: Familiar with data analysis tools and techniques, capable of interpreting data and formulating strategies.

· · Communication Skills: Excellent communication and interpersonal skills, able to effectively communicate with different teams and players.

· · Market Sensitivity: Keen insight into market trends and player needs, able to quickly adapt to changes.

· · Project Management Skills: Experience in project management, capable of effectively organizing and executing activities.

· · Team Collaboration: Strong team spirit, able to contribute in cross-departmental collaboration.

· · Compliance Awareness: Understanding of the laws and regulations in the gaming industry, with a sense of compliance management.

Salary and Benefits: Salary negotiable; includes meals and accommodation + 30 days paid annual leave + work visa

Work Location: Albania